Epsom Day Surgery

The Old Cottage Hospital, Alexandra Road, Epsom, Surrey, KT17 4BL
 
13 reviews

Reviews

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff

Reviews

 
 
Written by a NHS patient
25th April 2024


Dr Pabari is amazing surgeon and his dedicated staff with great efficient clinic. Had surgery done on my foot recently and recommend this place as patient with confidence and gratitude. Thank you all Betty

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Safe
 
23rd November 2023


Very good care received.

Suggested improvements
nothing

Experience
Involvement
Cleanliness
Staff
Appointment
 
8th July 2023


I received a great service in this surgery numerous times.

Suggested improvements
N/A

Experience
Involvement
Cleanliness
Staff
Appointment
 
30th June 2023


Everyone went out of their way to help me and answer my questions. the surgery was very clean and I was made to feel relaxed on the day.

Suggested improvements
Just one thing. I was told to take a pain killer but it was not explained to me I should only take them for 3 days because they are addictive. Also I was told to do the exercises on the sheet I was given, we rung to ask if I should because it seemed too harsh for the op I just had, I'm glad we asked because we were told no, not to do them. the exercises was to bend my toes round and then up as the pictures described, as said felt this a little harsh as just had the end of my toe cut off a piece taken out and it placed back on. So the after care sheet and the tablet information.

Experience
Involvement
Cleanliness
Staff
Appointment
 
19th April 2023


It took me ages to get an appointment

Suggested improvements
Yes, at teh reception, teh receptionist did not offer to help me.

Experience
Involvement
Cleanliness
Staff
Appointment
 
9th January 2023


The receptionists were very helpful on all of my visits. They went out of their way to make sure I was booked in as requested by Mr Pabari.

Suggested improvements
One of the nursing team needs to receive some bedside-manor training as, sadly, she was very heavy handed and complained throughout my entire appointment.

Experience
Involvement
Cleanliness
Staff
Appointment
 
9th November 2022


I experienced excellent care

Suggested improvements
I couldn’t have had better care

Experience
Involvement
Cleanliness
Staff
Appointment
 
7th January 2022


Very pleasant and convenient surroundings. Useful parking underneath the main building made access very easy. Polite organised reception staff. No real wait at all for my appointment.

Suggested improvements
Nothing

Experience
Involvement
Cleanliness
Staff
Appointment
 
15th July 2021


Excellent service

Suggested improvements
Nothing

Experience
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
1st December 2018


The staff at Epsom Cottage hospital where my surgery was undertaken were at all times warm, friendly, respectful and helpful. They did everything they could have done to make me feel comfortable, fully informed and happy on the day of surgery as well as at all my appointments after surgery I can't thank them enough!

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
 
 
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