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Written by a carer
27th September 2010


Useful service available on Saturday, went to Canterbury St initially but directed to Hoo to see the doctor which was less convenient. Although we arrived within a few minutes of the time we were told the doctor was starting the waiting room was already full and we waited over an hour to be seen.

Trust
Dignity/Respect
Listening
Addressing Concerns
Cleanliness
Facilities
Meeting needs
Recommend
Efficiency
Delay
Convienience