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Every stage of the procedure after registration was very well explained to me including why it was being done.
After all the tests had been completed and analysed, a conclusion was reached as to what my problem was.
My allocated doctor (who was first class) then explained in detail how to proceed with this problem (pills etc) and he made sure that I understood the instructions.
This was my first time at A & E and i was expecting a lot worse after listening to other peoples stories however i was very surprised, hence my VERY GOOD mark.