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Written by a NHS patient
13th June 2023


This place treats NHS patients like cattle, I was given treatment I did not consent to during the appointment meant to discuss treatment options, which didn't happen, it was decided t what I would be getting without my involvement and I was out the door in 10 min shell-shocked, with no aftercare information, I spent days in agony, my partner was sent out of the room for "privacy", it wasn't even discussed if I would be happy for them to stay or not. they do not listen to patient's needs, they fail to give aftercare, they fail to get proper consent and they discard any complaint, if they even reply at all, there is no learning from this hospital and they roam freely of national guidance on safe clinical practices as they are private, the medical staff are not current with their medical education on conditions that impact a patients ability to understand a rushed process and quote policies at you to withhold treatment that would require you to have treatment that takes longer than 10 min even when the policy states the treatment should have been administered and remove your only witness from a room, isolating you.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Safe