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23rd May 2023


The U&ME course itself has been really beneficial so far. The group and the tutors have been amazing and have all helped each other. However, the service overall has not been entirely satisfactory, as the assessments carried out prior to assigning me to the course resulted in incorrect information being sent to my GP. The advice to my GP was that I wanted to be diagnosed with bi-polar disorder, which is not the case. I would like someone to get back in touch from CMHT to discuss this and ensure it is corrected as well as providing written diagnosis.

Suggested improvements
Be more detailed with feedback provided to customers and ensure that the information provided to GP's / third parties is accurate and able to assist in relevant and effective future treatment etc.

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Rating not given.
Spiritual understanding
Rating not given.
Cultural needs
Rating not given.