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Written by a NHS patient
6th April 2023


This is not about those truly amazing nurses doctors cleaning staff all Angel's. This is about a female cardiologist I saw in a follow up appointment since I had my heart attack. Was going through a really bad time since my husband died. I was trying to make sure my children were ok along with working 4 jobs to try and keep my home eventually I lost interest in everything however I was told to slow down ..I couldnt. I ended up taking a heart attack. All staff were great. My problem was with a female cardiologist follow up appointment at the BGH on meeting for the first time I hadn't even sat down when she said in listen to me tone of her voice.."there will be no surgery" I didnt expect any I found her manner unacceptable for anyone recovering from heart problems and I have never encountered ever anyone speak to me like that especially not nurses doctors or other consultants diesnt she know or care we are already at our lowest ebb

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Safe