Report this review of Birmingham Heartlands Hospital

If you believe this review is inappropriate and breaks the terms and conditions of iWantGreatCare, please let us know by entering your email address and clicking the button below. Your email address is required to prevent abuse of the service through ensuring you are a real person. Your email address will not be used for marketing purposes, further information can be viewed in iWantGreatCare's privacy policy.

Written by a NHS patient
10th August 2021


Basically my mum went in hospital due to some reason, and had to have a interpreter due to language barrier.All the nurses and doctors (whites,black ) where very nice except for this Asian girl in the A & E department…….she told my mother not to press the bell even thought she was in pain,disgusted service,I was waiting outside the hospital I would have happily gone in.this nurse called Faiza was terrible,she wasn’t bothered atall,she’s trying act like she owns the department,she’s a disgrace to the hospital

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Safe