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28th May 2023


Disappointed about not have the same nurses treat me especially after I had even asked for it!


12th June 2023
Response from Berrywood Hospital

Thank you for your feedback, we do appreciate your time and we use the information gathered for ongoing service developments. We understand your comment about having the same nurse, HCA, unfortunately in the busy environment it is not always possible, we do endeavour to train staff to the same standard for a consistent approach and treatment plan prescribed.

Dignity/Respect
Involvement
Information
Staff
Safe
Supported
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Spiritual understanding
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Cultural needs
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Experience