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The technician who saw me was running more than 10-15 mins late but gave no apology. She did not use my name or hardly look at me, so I felt anonymous and disrespected. I tried to ask what an ECG test is and what it looks for, but she gave me an impatient very short answer and told me to look it up on the Internet. I was not aware of doing anything to upset the Technician, but she seemed tired and disinterested. She just gave me an envelope to hand to my GP, without any explanation.