Share review of Albyn Hospital - part of Circle Health Group

Albyn Hospital - part of Circle Health Group 2022-09-23 Person 3 5 0

Went in to Albyn for cataract surgery which was no problem, the consultant, nurses and other staff were very nice but when it comes to aftercare, forget it. It seems like once they get your money thats it, cheerio. On some of the paperwork i got home with me there is a mention of, if you think you have a problem with your eyes, in my case floaters, phone immediately as it can be something serious ie damaged retina. There is a 24hr contact number for enquiries with a nurse allegedly, but when i phoned (3 times) i was always put through to the switchboard where i was asked what i was phoning about and my contact details and was told that someone would phone me back, no i am still waiting. So i have went from being told something might be seriously wrong with my eyes to explaining my personal circumstances to a switchboard operator? who may or may not have passed on my details to a third party but nothing has been forwarded to me. Absolutel disgraceful service for a private hospital.