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Written by a private patient
14th September 2021


To start with found the receptionist quite unhelpful, it was like she couldn't be bothered. Had to go back to see her to arrange a telephone appointment and felt once again that it was such a nuisance. Expected more from the person I saw, I had more or less the same examination that my own doctor gave me. The only difference was I was given a diagnosis and said I would be given some medication to try for a month . These turned out to be the same I had from my own doctor before. To have the prescription I had to take a hand written note to my Doctor and it was not even put into an envelope. I was very disappointed considering the cost ,as I expected more . I have to say I felt that my treatment with the NHS was more courteous and helpful even with its shortcomings.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Safe