The Elms Medical Centre

Written by a patient

Compassion Professionalism & integrity Respect for patients & colleagues The above are some of the practice values...they are certainly not practiced by the receptionist with the orange/red hair. She should not be allowed to interact with humans.

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Written by a patient

Had to take my son to drs a few times now. Hasn't taken to long to get through on the phone, not as bad as in past years. The receptionists I've spoke to have also been very helpful and made me a suitable appointment on the day. They also seem much happier and friendlier which is nice. Also so far we haven't had to wait long at all to see the doctor which is great when you have an inpatient son. So far this year, I can't fault the surgery at all. All in all it has been a nice experience at each visit.

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Written by a carer

fortunately I don't need to go to see the GP often but have a parent who is under the care of The Elms Medical practice. They are always so kind and understanding whenever we contact them, which recently has been a lot. Nothing is too much trouble. Particularly the Lady who deals with my fathers prescriptions I have to contact her regularly as his medication is changed frequently. She is so helpful always kind and understanding and she is always so patient. I know how busy they are but nothing is too much trouble.

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