Shiregreen Medical Centre and Melrose Surgery

Shiregreen Medical Centre and Melrose Surgery 2024-05-09 Person 4 5 0

I had to take a week off work to try and get a appointment and couldn’t get a appointment on the first two days but then the receptionist sent me a link to fill in why I needed the appointment which I did and then got a appointment the next day. I didn’t really need a appointment all I needed was a referral so I feel like I took a appointment someone else could have had as I work with the consultant who I needed the referral sent to.

I could have just had a conversation with the GP to explain what I needed.

Shiregreen Medical Centre and Melrose Surgery 2024-05-09 Person 3 5 0

You phone at 8am and there are 30 to 40 people ahead of you. You get through, no appointments left. Also why am I having to pay taxi fares, bus fares to Shiregreen medical centre?? My surgery is in Burngreave and every single time I need tests, appointments etc I am made to leave my area, when my own surgery is a five minute walk( costing me nothing). You may as well shut down Melrose as it isn’t fit for purpose. It is simply sat there taking up space

You could bring bk the appointment system. This phone up at 8am does not work, isn’t working & will never work. People are going without care because of it.

Shiregreen Medical Centre and Melrose Surgery 2024-05-04 Person 4 5 0

A very friendly and helpful staff

Make it easier to get appointments.

Shiregreen Medical Centre and Melrose Surgery 2024-05-03 Person 4 5 0

It's neither easy or hard, sometimes it's frustrating but aren't all surgerys , having said that I really have not had much problems with getting an appointment

Nothing to say nobody listens

Shiregreen Medical Centre and Melrose Surgery 2024-05-02 Person 4 5 0

No cannot get appointments have to wait on the telephone in the mornings then all gone .waited 1/2 hour as surgery running late. No apologies I am suffering anxiety and was getting stressed whilst waiting

More appointments available