Reviews
Cant ever get an appointment even if you call at 8am.... useless system and wouldn't recommend...
Reception lady has awful attitude and not willing to help anyone
I have never had any problem getting an appointment at the surgery. The reception staff always try and be as helpful as they can.
After an incident at work a colleague phoned the doctor surgery on my behalf to get an urgent appointment. The receptionists were excellent and dealt with this request politely and quickly by requesting I attend the surgery straight away. I was seen by Dr Turner within 15 minutes of arriving and was attended to in a thorough and sympathetic manner. There is no doubt that customer care is paramount at this surgery as I was given plenty of time to explain my symptoms and Dr Turner took the time to refer me to the hospital as appropriate. I moved into the area 6 years ago so I am able to compare this service with a previous medical centre and hands down this surgery is outstanding!
Everybody at the surgery is very pleasant and helpful I am always able to get an appointment on the same day, the regular two doctors are great and the stand in doctors are equally as pleasant and helpful.
Resources
Short link to review Leybourne Surgery: http://iwgc.net/eb6yp