John Tasker House Surgery

56 New Street, Great Dunmow, Dunmow, Essex England, CM6 1BH
4 reviews

Reviews

Recommend
Involvement
Cleanliness
Staff
Appointment
 
22nd May 2023


I usually go to the online services on the website and depending on what is wrong I have been seen or spoken to by GP. It is the fastest way and if non urgent it’s great. Had 2 face to face last week so definitely can’t complain. Everyone should try and use it I need a referral for ongoing problem so went online to request one and if they need to discuss the problem further normally you get a call back which is all you need. I work for the NHS so appreciate the problems of getting an appointment.it is frustrating but a very difficult time

Suggested improvements
I personally am happy doing online but feel there are people that can’t use it.

Experience
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
29th September 2017


Almost impossible to get an appointment with the surgery and such totally disinterested and uncaring staff. I have felt so alone and worried about my health but there is absolutely no one to turn to. I don't even try to go to them but I try to self medicate and I don't even have faith in trying another surgery as there is no time to care for a fellow human being.

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
6th November 2015


Sending the NHS back to the dark ages. Whenever I have an appointment it is a least 45 minutes late (regardless of time or day) You then are looked at for less than 2 minutes before a diagnosis. How are you 45 minutes late every time if I only ever see you for 3 minutes at a time. Doesn't make a lot of sense. Am I wasting your time being there, or my own. It feels like its always a problem that I have made an appointment. I go once every 6 months or so. not to frequent or is that the problem, you want me to come more. I don't understand. As long as it gets better with antibiotics then they can help you but if you need anything else so somewhere else. their new trainee doctors need to go back to school i think. shocking. The Nursing Staff are the only ones from this surgery that come up trumps, they are amazing. They are always helpful and understand any queries you may have.

Recommend
Involvement
Cleanliness
Staff
Appointment
 
 

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