Audley Mills Surgery

Audley Mills Surgery 2020-09-06 Person 5 5 0

As always we received exemplary attention from all at Audley Mills

I would find it difficult to suggest things that could be done better. I'm sure there are, but in my interactions refer to my previous sentence

Audley Mills Surgery 2020-07-14 Person 4 5 0

In the past and certainly through the covid crisis, from our point of view, our contacts with our GP(s), Nurses and Admin. Staff we have nothing but admiration and praise for their professionalism, knowledge and empathetic approach.

Audley Mills Surgery 2020-06-11 Person 5 5 0

Just to say a big thank you to the amazing nurse called Iona. She was so gently and lovely. Sorry to hear about her sister in law passing away. I dread this routine tests however she was so professional and caring that she put me at ease immediately. Iona is an asset to your organisation! Thanks Zara

Audley Mills Surgery 2020-03-14 Person 4 5 0

The receptionists are kind and helpful, even under pressure from the piblic (who i have heard often being rude to the staff). If you contact the surgery early enough you can usually get either a face-to-face or telephone appointment the same day. The doctors are friendly and professional. I find them easy to talk to. They explain things to me if I ask them to and they don't make me feel rushed.

Audley Mills Surgery 2020-02-26 Person 1 5 0

It is extremely difficult to obtain an appointment with a GP of nay kind. Waiting until midnight for system to flas out very few sessions which are snapped up within a nano second. It is not helpful obe has to try night after night Per receptionist, come along about 7 am to queue up is not a good option as one has to go to work. Reminds me of third world country for ration handouts. Also, per receptionist again, phone after 2 pm for appointment and after listening to 30-35 minutes of piped music , only to be told, all slots are gone. Or come up at 2 PM, again, one is working in London or elsewhere. It is unimaginable that in this era of advanced tools and software, a GP practice really is not up to its standard. If a customer of my company endures what we go through to book an appointment, the company will go bust quickly. So, Audley Mills, please buckle up and deliver services for which you are paid handsomely.